Thursday, November 12, 2009

I bought HP Vivera 99 ink for my computer and installed it, but color is off. Read for more details and help!!

I installed the ink, which is photo ink, in the correct spot (where the black usually goes) and my computer made me leave my empty tricolor ink in its spot. Everytime I try to print a picture, it starts off fine than fades to a bluish tinted color. Why is it doing that? Do I need to have both a photo ink cartridge and a tricolor, even though the photo ink is color? Is there some setting to change? It is a HP 1500 series printer/scanner/copier that also prints photos.

I bought HP Vivera 99 ink for my computer and installed it, but color is off. Read for more details and help!!
As said above, yes you do need to have both the photo and the color cartridges in there. The photo cartridge does not contain any yellow, which is why your prints aren't coming out right. It has photo black, cyan and magenta, so it needs to get the yellow from the regular color cartridge. No colors can really mix together to make yellow, so pretty much all the lighter colors are going to be missing from your prints. This could explain why they are coming out blue.
Reply:is it genuine HP ink?? you said photo ink in the correct spot (where the black usually goes), what you're saying is that photo inks are black?
Reply:you need both a functioning tri-color and photo cartridge in the printer in order to print properly. Your photo cartridge is missing a primary colour. Yellow
Reply:The HP 99 photo cartridge is designed to work in conjunction with your regular tri-color cartridge. Think of the 99 cartrdge as an additional 2 inks (not including black) that works along with the regular tri-color cartridge for 6-ink printing. The result should be photos with better color variations than you would normally get with a 4-ink printing system (tri-color cartridge and black cartridge). So, in a nutshell, the regular tri-color cartridge should have ink in it to use along with the 99 photo cartridge. Hope this helps!
Reply:Try cleaning the ink heads by using the software that came with the printer.


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